1. Data We Collect

Identity and Document Verification

A purchaser may be required to provide information such as:

• Name;
• Identification card/passport;
• Telephone number;
• Email;
• Address;
• Employment information;
• Financing information;
• Offer details;
• Supporting documents; and
• Other information required for transaction processing.

WARNING: Submission of false or misleading information may result in rejection or termination of the transaction.

Types of Personal Data Collected

Bidje.com may collect:

• Name;
• Identification details;
• Date of birth where required;
• Telephone number;
• Email;
• Residential or correspondence address;
• Account credentials;
• Property interests;
• Offer information;
• Purchase method;
• Financing information voluntarily provided;
• Uploaded documents;
• Payment information;
• Transaction records;
• IP address;
• Device information;
• Browser information;
• Login history;
• Website usage information; and
• Communications with us.

Note: JPDP recognises categories such as identity details, contact information, financial/payment-related information and technical information such as IP addresses as types of personal information that may be processed.

2. How We Use It

Purposes of Personal Data Processing

We may process personal data to:

• Create and administer accounts;
• Verify identity;
• Manage subscriptions;
• Process payments;
• Process Offers to Purchase;
• Process earnest deposits;
• Facilitate property transactions;
• Assist communication between relevant parties;
• Manage Cash, Loan and Joint Venture transactions;
• Process refunds;
• Detect fraud;
• Protect platform security;
• Maintain transaction records;
• Provide customer support;
• Improve services;
• Meet accounting requirements;
• Comply with legal or regulatory obligations; and
• Provide communications relevant to the user's account or transaction.

3. Data Sharing

Disclosure of Personal Data

Where reasonably necessary for the relevant transaction or service, personal information may be disclosed to:

• Vigor Properties Sdn. Bhd.;
• Sellers or authorised representatives;
• Appointed solicitors;
• Banks and financial institutions;
• Payment gateway providers;
• Registered property professionals;
• Technology providers;
• Hosting providers;
• Identity verification providers;
• Government or regulatory bodies where required by law; and
• Other authorised service providers.

Note: We do not sell customer personal data as a commercial database product.

4. Security

Reasonable technical and organisational measures will be taken to protect personal data from:

• Unauthorised access;
• Misuse;
• Loss;
• Unauthorised alteration;
• Unlawful disclosure; and
• Other reasonably foreseeable security risks.

Important: However, no internet or electronic storage system can guarantee absolute security.

5. Retention

Personal data may be retained for as long as reasonably necessary for:

• Provision of services;
• Transaction processing;
• Accounting records;
• Legal obligations;
• Dispute management;
• Fraud prevention;
• Security; and
• Other legitimate business purposes.

Information no longer required may be deleted, anonymised or otherwise handled according to applicable requirements.

6. Your Rights

Subject to applicable Malaysian data-protection law, users may have rights including:

• Being informed how their data is processed;
• Accessing their personal data;
• Correcting inaccurate data;
• Withdrawing consent where applicable;
• Restricting certain processing;
• Objecting to direct marketing; and
• Exercising other statutory rights.

Note: JPDP specifically identifies rights including access, correction, withdrawal of permission in applicable circumstances and prevention of processing for direct marketing.

Privacy requests may be sent to: admin@bidje.com

7. Cookies

Bidje.com may use cookies or similar technologies for:

• Login;
• Account functionality;
• Website performance;
• Analytics;
• Security;
• Fraud prevention;
• Advertising measurement; and
• Improving user experience.

Third-party services may also use cookies according to their respective policies.

8. Marketing

Where permitted, Bidje.com may send information concerning:

• Properties;
• Account activity;
• Subscription status;
• Transaction updates;
• Offer updates;
• New features; and
• Promotional content.

Users may opt out of optional direct marketing. Essential transactional communications may still be sent.